A Better Way to Say No in 7 Simple Steps

We’ve all been there – getting asked to stay late for a  weekend shift, taking on extra tasks, or filling in for a co-worker last-minute. It’s important to be helpful when you can, but in certain situations when you really can’t help out, it’s also important to be assertive.

Feeling Comfortable Saying No

It may feel like you’re being selfish when you decline tasks and requests at work, but acting in your own best interest is actually the only way that you can remain helpful to others. You are of no use to anyone else if you don’t take care of yourself first.

Being Your Best

Saying no to certain requests allows you to focus on what’s most important. That way, you can make sure you are doing your best work and putting your best self forward. As Warren Buffet famously said, “The difference between successful people and very successful people is that very successful people say no to almost everything.”

Listed below are 7 Steps you can take to make saying no easier. 

7 Steps to Saying No

1. Know Where You Stand in Your Work Relationships

It’s hard to say no if you’re not sure of the expectations surrounding you at work. There certainly are valid requests that you should take on to support the company. Just make sure to always establish a mutual understanding with your teammates about things like:

  • What responsibilities fall under your job title
  • What tasks your supervisor should assign you
  • What support you and your co-workers should offer each other

If you have a firm understanding of these boundaries, you can feel more confident in respectfully declining certain requests.

2. Get Space if You Need it

In most situations, you don’t need to respond right away. If you’re hesitant to commit to a task or working overtime, ask for some time to think about it. This way, you can evaluate the request more seriously and decide if it’s something you can take on right now. It also provides the chance to craft your response carefully and appropriately.

3. Just Say No

Be direct with your answer. Coming out and saying “no” right off the bat can feel harsh, but softer responses often times run the risk of being unclear. You can give your reasoning, but avoid making excuses or over-apologizing.

4. Be Honest

If you have concerns that are keeping you from taking on the task or accepting more hours, make sure to communicate them. Again, don’t use your concerns as an excuse. You need to be willing to work on a solution or come to a compromise that will benefit everyone.

5. Throw in Something Positive

Oftentimes, we don’t like saying no because we feel uncomfortable rejecting someone. But you aren’t rejecting the person, you are simply just declining that specific request. You might feel better if you put something positive into your response. You could offer to help with another task or suggest other solutions for their problem.

6. Take Control

Be prepared to stand firm in your decision. You might have to say no multiple times if the person continues to ask. The best practice is to repeat what you have already said; there is no need to offer any further explanation.

7. Don’t Feel Bad

You shouldn’t think any less of yourself for saying no. Remember, you have a right to responsibly manage your time and resources. A great employer will respect that and work with you. Just make sure you’re still promoting the success of the company.

Check out our blog for more great advice on job satisfaction or contact us here to start advancing your career today.

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Who is NEXTAFF? We are locally owned and operated staffing offices devoted to our communities, clients, and candidates throughout the United States. For more job tips and ideas, contact us. We are always hiring, so if you or someone you know is looking for work, check out our job board below and apply today! We are able to service all your staffing agency needs with local staffing offices in Sacramento-CA, Sonoma County-CA, Des Moines-IA, Raleigh-NC, Shawnee-KS, Topeka-KS, Detroit-MI, Kansas City-MO, Gulf Coast-MS, Phoenix-AZ, Miami-FL, Harrisburg-PA, Jackson-TN, Beaverton-OR, Pittsburgh-PA, and North Dallas-TX.

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Meet Shane...

Shane’s journey with Nextaff began in 2019, when he established a successful franchise in the Kansas City metro area. His experience as a Nextaff franchise owner provides prospective buyers with a completely transparent view of the Nextaff Franchise Opportunity. Prior to his time at Nextaff, Shane led large sales teams in the Financial Services and Medical Device industries, further developing his expertise in leadership and business management.

Do you play sports?

Basketball! I was fortunate enough to play college basketball all 4 years and in 2013 we won the NCAA DII National Championship.

What do you love most about your current role?

Getting to know prospective franchise buyers. I love hearing about their goals and dreams they want to achieve through entrepreneurship.

What is your favorite color?

Orange! Yes, it is one of Nextaff’s main colors but it was my favorite before coming to Nextaff. In the franchising world, I’m known as “Orange pants guy”.

Meet Cary...

When it comes to operating a staffing firm, Cary has worn every hat.  From recruiting, to sales, to management, to ownership, he has been involved in every aspect of running a successful staffing business.  He has successfully led three separate companies to the Inc. 500 and Inc. 5000 lists, which puts him in an elite class of staffing entrepreneurship.  Combining that experience with a strong passion for entrepreneurs makes Cary an ideal leader for driving the Nextaff vision. 

Describe yourself in three words.

Loyal, Driven, Creative

Is there a mantra or affirmation you live by?

Do what you said you were going to do.

Do you have a celebrity doppelganger?

Back in the day, it was John Cusak.  “I want my two dollars!”