Identifying Soft Skills Through Reference Checks

Hiring the right staff extends beyond evaluating technical skills. Soft skills—such as teamwork, adaptability, and communication—are often more challenging to assess but are crucial for long-term success. Reference checks remain one of the most effective methods to gain insights into these attributes. By reaching out to former supervisors or colleagues, employers can understand how candidates apply their soft skills in real-world situations.


Assessing Teamwork and Collaboration Through Reference Feedback

Teamwork is a core skill in nearly every industry. The 2024 Talent Trends Report by the Society for Human Resource Management (SHRM), explains that over three-quarters of organizations have faced recruitment difficulties for full-time staffing positions in the past year. Therefore highlighting the importance of evaluating teamwork during hiring. During reference checks, inquire about the candidate’s contributions to team projects. Did they collaborate effectively or struggle to integrate into group dynamics? Questions about handling disagreements can also provide a clearer picture of their approach to challenges in team settings.

For more on teamwork and collaboration, explore Ways to Drive Talent Potential Post-Onboarding and EncourageDevelopment.


Uncovering Leadership Potential in Unexpected Places

Leadership doesn’t always require a title. References often reveal whether candidates displayed initiative, mentored colleagues, or took charge during challenging situations. Leadership and navigation are important competencies for HR professionals, underscoring the value of leadership potential in various roles. These insights can help you evaluate their potential to grow into leadership roles within your organization, including temp employees.

Gauging Emotional Intelligence with References for Stronger Team Dynamics

Emotional intelligence (EQ) is important for fostering positive workplace relationships. Skill development is key in driving long-term company performance, retention, and adaptability, all of which are influenced by EQ. By asking references about a candidate’s ability to navigate conflicts, empathize with colleagues, or manage their emotions under stress, you can assess their impact on team morale and collaboration.

Recognizing Adaptability in Rapidly Changing Work Environments

The ability to adapt to change is more important than ever. Organizations prioritize support for their existing workforce ahead of bringing in new talent, emphasizing the need for adaptable employees. References can shed light on how candidates handled evolving priorities, new technologies, or company restructures. Specific examples from past roles can demonstrate whether the individual thrives in dynamic environments or struggles with flexibility.

Curious about hiring adaptable employees? Check out Creating a Resume That Resonates: Tips from Recruitment Insiders.


Checking Communication Styles to Ensure Workplace Harmony

Effective communication is crucial in any role. The corporations have had to adapt to new skill requirements driven by growth and technological changes, making effective communication essential. Reference checks can provide insights into a candidate’s ability to tailor their communication style to various audiences, whether colleagues, supervisors, or clients. Real-world examples of clear and responsive communication are invaluable in predicting success.

Making Your Next Hire a Success

Hiring decisions should focus on both technical qualifications and soft skills. NEXTAFF’s expert staffing services leverage thorough reference checks and our proven X-Factor process to ensure you find the right fit for your team. Contact us today to discover how we can help streamline your hiring process.

Ready to maximize your hiring staff’s potential? Contact NEXTAFF today! Come explore how our customized staffing solutions can drive your business forward. Learn More About Client Solutions Today!

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Meet Shane...

Shane’s journey with Nextaff began in 2019, when he established a successful franchise in the Kansas City metro area. His experience as a Nextaff franchise owner provides prospective buyers with a completely transparent view of the Nextaff Franchise Opportunity. Prior to his time at Nextaff, Shane led large sales teams in the Financial Services and Medical Device industries, further developing his expertise in leadership and business management.

Do you play sports?

Basketball! I was fortunate enough to play college basketball all 4 years and in 2013 we won the NCAA DII National Championship.

What do you love most about your current role?

Getting to know prospective franchise buyers. I love hearing about their goals and dreams they want to achieve through entrepreneurship.

What is your favorite color?

Orange! Yes, it is one of Nextaff’s main colors but it was my favorite before coming to Nextaff. In the franchising world, I’m known as “Orange pants guy”.

Meet Cary...

When it comes to operating a staffing firm, Cary has worn every hat.  From recruiting, to sales, to management, to ownership, he has been involved in every aspect of running a successful staffing business.  He has successfully led three separate companies to the Inc. 500 and Inc. 5000 lists, which puts him in an elite class of staffing entrepreneurship.  Combining that experience with a strong passion for entrepreneurs makes Cary an ideal leader for driving the Nextaff vision. 

Describe yourself in three words.

Loyal, Driven, Creative

Is there a mantra or affirmation you live by?

Do what you said you were going to do.

Do you have a celebrity doppelganger?

Back in the day, it was John Cusak.  “I want my two dollars!”