These Problem-Solving Skills Will Help Make You a Better Employee

Employers want to hire solutions-oriented people. Whatever problem comes up in an average day, you need to be able to tackle it head-on. Showcasing your problem-solving skills will help you land your next job and be a better employee. Here are the six steps of problem-solving and the skills necessary for each one.

Identify the Problem

Step one is to dig deep and identify the problem. You can’t know what to fix if you don’t know what is wrong. Assess the situation by determining what should be happening and then what is happening instead. Then look at how deep that problem goes and how much it will affect if it isn’t solved. After you know the scope of the problem, you’ll have a better idea of what you’ll need to do in the next series of steps.

Determine the Source

Next, you’ll need to determine the source of the problem. Sometimes, we focus only on the things the problem causes, like treating symptoms of an illness. But unless you get to the root cause of the problem, it is likely to come up again. Don’t just look at what’s happening; ask yourself why it’s happening until you go back far enough to find the source.

Brainstorm Solutions

Knowing the problem and its root cause can lead you to the next step of brainstorming solutions. The amount of brainstorming needed will be precisely relative to the size of the problem. Minor problems with easy fixes don’t need a lot of options. But a significant problem can be approached in multiple ways, so it helps to know all the possible resolutions before the next step.

Choose the Best Solution

From your list of brainstorm solutions, you can evaluate each one to determine the best solution for this problem at this time. You need to assess each solution and how viable it is in relation to your available resources. For example, if you could fix a problem by paying a lot of money, that might not be the best option if you have a limited budget. But other solutions you’ve brainstormed could allow for a more accessible fix.

Implement Decision

Of course, once you choose a solution, it’s essential to implement it. Sometimes, people discover a problem, brainstorm solutions, figure out what would fix it, and continue on the same path that caused the situation in the first place. Knowing the answer is only part of the process; you have to do the work to get the results.

Evaluate Results

After implementing the solution and solving the problem, it’s time to evaluate your process and results. For example, you need to understand if the solution may have impacted any other pieces of your process and, if so, how can you correct that action? Make sure you haven’t caused any additional and unexpected problems.

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Meet Shane...

Shane’s journey with Nextaff began in 2019, when he established a successful franchise in the Kansas City metro area. His experience as a Nextaff franchise owner provides prospective buyers with a completely transparent view of the Nextaff Franchise Opportunity. Prior to his time at Nextaff, Shane led large sales teams in the Financial Services and Medical Device industries, further developing his expertise in leadership and business management.

Do you play sports?

Basketball! I was fortunate enough to play college basketball all 4 years and in 2013 we won the NCAA DII National Championship.

What do you love most about your current role?

Getting to know prospective franchise buyers. I love hearing about their goals and dreams they want to achieve through entrepreneurship.

What is your favorite color?

Orange! Yes, it is one of Nextaff’s main colors but it was my favorite before coming to Nextaff. In the franchising world, I’m known as “Orange pants guy”.

Meet Cary...

When it comes to operating a staffing firm, Cary has worn every hat.  From recruiting, to sales, to management, to ownership, he has been involved in every aspect of running a successful staffing business.  He has successfully led three separate companies to the Inc. 500 and Inc. 5000 lists, which puts him in an elite class of staffing entrepreneurship.  Combining that experience with a strong passion for entrepreneurs makes Cary an ideal leader for driving the Nextaff vision. 

Describe yourself in three words.

Loyal, Driven, Creative

Is there a mantra or affirmation you live by?

Do what you said you were going to do.

Do you have a celebrity doppelganger?

Back in the day, it was John Cusak.  “I want my two dollars!”