Why An Effective Interviewer Uses Silence In Hiring Quality Talent

    Interviewing people is a difficult skill, but perfecting it is one of the best ways to ensure that you hire quality talent. This is why there are so many articles and books about the types of questions that you should ask in an interview.

   However, there aren’t many articles about using silence in an interview. Most people would think of not talking in an interview as unpleasant and stressful to the person you are interviewing, but you can simply pause after you have asked a question or a person has finished talking with the intent of allowing the candidate time to think while you spend a moment just being aware of the environment. These are called invitational silences, and they are an excellent interviewing tool.

It Lets The Interviewee’s Personality Shine Through

   Giving a candidate a few moments to add something once they have finished answering a question can lead to some interesting responses. The person may decide to elaborate. He or she might remember something new. It can also make an already nervous candidate blurt out something revealing. 

    The biggest revelation that the silence can bring, though, is how the candidate responds to silence. In our society, people are sensitive to it and often have noticeable reactions. Even when you are trying to make the silence as welcoming as possible, many folks will get nervous. A person might start rambling. Others will fidget, and others will take the time to think about their answers. These responses are indicators of the candidate’s personality and how well they respond to situations.

It Makes A Better Listener Out Of The Interviewer

    It is very tempting to think about the next question as the interviewee is answering you. As this article on PsychCentral points out, this keeps you from fully hearing someone’s response or noticing their body language. When you give yourself a moment or two of silence after the other person has finished speaking, you have a chance to formulate a good follow-up question or digest what they just told you. This could net you a lot of information.

    Using silence effectively during an interview takes a lot of practice. Fortunately, using a scientific method for hiring allows you to focus on perfecting your interviewing skills. This is why Nextaff uses the proprietary X-Factor process to find quality talent. If you would like more information about our processes and suggestions, download our free white paper on “Perfecting The Perfect Hire.”

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NEXTAFF helps companies Hire Quality Employees.  By offering a complete range of temporary staffing agency services, we help your company – no matter where you are in your business evolution – raise productivity through hiring better quality employees. We are able to service all your staffing agency needs with local staffing offices in Sacramento-CA, Sonoma County-CA, Des Moines-IA, Raleigh-NC, Overland Park-KS, Topeka-KS, Detroit-MI, Kansas City-MO, Gulf Coast-MS, Phoenix-AZ, Miami-FL, Harrisburg-PA, Jackson-TN, Beaverton-OR, Pittsburgh-PA, and North Dallas-TX. 

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Meet Shane...

Shane’s journey with Nextaff began in 2019, when he established a successful franchise in the Kansas City metro area. His experience as a Nextaff franchise owner provides prospective buyers with a completely transparent view of the Nextaff Franchise Opportunity. Prior to his time at Nextaff, Shane led large sales teams in the Financial Services and Medical Device industries, further developing his expertise in leadership and business management.

Do you play sports?

Basketball! I was fortunate enough to play college basketball all 4 years and in 2013 we won the NCAA DII National Championship.

What do you love most about your current role?

Getting to know prospective franchise buyers. I love hearing about their goals and dreams they want to achieve through entrepreneurship.

What is your favorite color?

Orange! Yes, it is one of Nextaff’s main colors but it was my favorite before coming to Nextaff. In the franchising world, I’m known as “Orange pants guy”.

Meet Cary...

When it comes to operating a staffing firm, Cary has worn every hat.  From recruiting, to sales, to management, to ownership, he has been involved in every aspect of running a successful staffing business.  He has successfully led three separate companies to the Inc. 500 and Inc. 5000 lists, which puts him in an elite class of staffing entrepreneurship.  Combining that experience with a strong passion for entrepreneurs makes Cary an ideal leader for driving the Nextaff vision. 

Describe yourself in three words.

Loyal, Driven, Creative

Is there a mantra or affirmation you live by?

Do what you said you were going to do.

Do you have a celebrity doppelganger?

Back in the day, it was John Cusak.  “I want my two dollars!”